Field Service Engineer
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Job Description
Field Service Representative maintaining mechanical, electrical, and electronic systems with readiness for OCONUS deployments. Supporting clients by providing technical solutions and training while ensuring safety and satisfaction.
Responsibilities:
- Install, repair, and maintain mechanical, electrical, and electronic systems in CONUS locations, with readiness for OCONUS deployment as required.
- Diagnose and resolve technical issues quickly to maintain operational readiness and minimize downtime.
- Provide on-site training, mentorship, and certification support to customer and partner personnel.
- Maintain accurate service records, technical reports, and logs, and capture lessons learned for continuous improvement.
- Follow safety procedures and checklists to ensure personal, team, and customer safety.
- Serve as the primary liaison with clients, providing updates, addressing concerns, and ensuring satisfaction.
- Manage spare parts, tools, and logistics to maintain operational readiness.
- Work closely with cross-functional teams to provide feedback and recommend system performance improvements.
Requirements:
- Demonstrated experience as an FSR or in a similar role, with primary CONUS work and the ability to deploy OCONUS when needed.
- Strong technical knowledge of mechanical, electrical, and electronic systems, with the ability to troubleshoot and repair complex equipment.
- Ability to work independently and adjust to rapidly changing schedules, conditions, and mission requirements.
- Strong written and verbal communication skills for both technical and non-technical audiences.
- Relevant technical certifications or degrees are preferred.
- Eligibility for a passport and willingness to meet local security and labor requirements for OCONUS deployments.
- Ability to obtain a clearance.
Benefits:
- health insurance
- life insurance
- disability
- company holiday and paid time off
- parental leave
- 401(k) company match and contributions
- professional development/training reimbursements
- other work/life programs
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