Field Service Technician
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Job Description
Field Service Technician responsible for troubleshooting and repairing commercial and industrial floor cleaning equipment. Working at Nilfisk, a key player in professional cleaning equipment and services.
Responsibilities:
- Performs troubleshooting and repairing of technical / mechanical equipment failures in the field
- Completes all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor
- Ensures all training and certifications required for position are maintained in an up to date and timely fashion
- Ensure spare parts stock level in van is kept at specified levels
- Assess and responds to situations using standard procedures in isolation and fixing problem equipment
- Reports design, reliability, and maintenance problems through field service management software
Requirements:
- Associates degree or equivalent from a two year college or technical school
- 5 years relevant experience and training; or equivalent combination of education and experience
- 3 years prior experience in similar or related field
- Excellent communication and customer service skills
- Strong organizational and communications skills
- Ability to work independently with little direct supervision
- Demonstrated levels of product knowledge, preferably obtained through hands-on experience
- Demonstrated mechanical, electrical, and hydraulic system trouble shooting skills
- Must possess a demonstrated understanding of internal combustion engines
- Ability to read, understand, and follow electrical and hydraulic schematics
- Ability to use a variety of basic electrical testing / diagnostic equipment
- Thorough understanding of AC and DC electrical theory
- Valid Drivers License
- DOT Certification
- Ability to read, write and speak English.
Benefits:
- Health, Dental, Vision
- Basic and Supplemental Life Insurance
- Critical Illness and Accident Insurance
- Flexible Spending Accounts
- Health Savings Account with Company Contribution
- 401K with Company Match
- Long and Short Term Disability
- Employee Assistance Program
- Legal Plan
- Parental Leave
- Paid Vacation and Sick Time
- Paid Volunteer Day
- Tuition Reimbursement
- Wellness Reimbursement
- Scholarship opportunities
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