Field Technician
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Job Description
Field Technician responsible for maintaining and improving T-Mobile's wireless networks in Texas. Supporting critical infrastructure and troubleshooting network performance issues.
Responsibilities:
- Provide technical support to resolve network performance issues and contribute to outage resolution efforts
- Manage smaller projects or project segments, delivering accurate status and progress updates as required
- Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
- Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
- Complete required training to maintain current knowledge of systems, products, and organizational standards
- Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and products
Requirements:
- Bachelor’s degree OR equivalent relevant field experience required
- 2–4 years of experience in field operations, maintenance, or related technical roles
- 2–4 years of experience in wireless telecommunications or a related field
- Electronics knowledge (Required)
- Basic operational knowledge/understanding of circuits including RF transmitters, antenna systems, fiber, microwave radio and AC-DC power systems
- Experience with Nokia RAN equipment
- Experience with Ceragon Microwave technology is a plus
- Attention To Detail (Required)
- Problem Solving skills (Required)
- Computer Fluency with programs such as Microsoft Office (Required)
- Understanding of Internet Protocol and AI incorporation for logical components
- Excellent verbal and written communication skills
- Self-motivated; exhibits initiative in achieving company goals and objectives
- Basic leadership skills and ability to prioritize and complete multiple tasks
- Flexibility with ever-changing environments and priorities
- Willingness to work both independently and in a team environment
- Ability to lift 50-70 pounds and work outside in elements
Benefits:
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off and up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
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