Franchise Business Consultant
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Job Description
Franchise Business Consultant improving Waxing the City franchisee performance for Purpose Brands’ wellness franchise portfolio. Driving multi-unit growth through operational consulting, training, action plans, and field support.
Responsibilities:
- Influence the performance and profitability of each Waxing the City Franchisee in the assigned territory
- Provide consulting and development services to Franchisees
- Develop and facilitate strategic initiatives to promote sales growth and profitability
- Ensure consistency through education and guidance on in-studio and multi-unit operations
- Review territory performance results weekly/monthly by Franchisee
- Assess performance gaps, opportunities, and operational needs
- Provide recommendations, training, follow-up, and general assistance
- Establish action plans to help Franchisees achieve growth potential
- Provide written follow-up after visits and monitor execution of action plans
- Monitor operational standards and report unacceptable performance
- Review local results and adoption of Waxing the City initiatives; create improvement action plans
- Represent Franchisee perspectives in developing initiatives, communications, and training
- Act as liaison between Franchisees and Corporate
- Recommend customized training programs based on studio operations, management practices, and staff development needs
- Develop components or complete support systems for the portfolio and enterprise
- Advance multiunit growth and performance optimization with franchise partners
- Complete other tasks and projects assigned by leadership
Requirements:
- Demonstrated ability to achieve results in a multi-unit retail/service or franchise environment
- Excellent leadership, interpersonal, influence, and inspirational skills
- Ability to self-manage while working remotely
- Ability to create structure and prioritize work effectively
- Flexibility and excellent problem-solving, time management, and administrative skills
- Ability to learn quickly and adapt to a dynamic work environment
- Capacity to remain calm when challenged and uphold professionalism through conflict
- Excellent verbal and written communication skills across phone, email, in-person, and presentation settings
- Creative, driven, and self-motivated approach
- Experience with Outlook, Microsoft Word, PowerPoint, and Excel
- Ability to travel up to 70%
- Valid driver’s license and passport
- 3+ years in multi-unit leadership, a franchise business consultant role, or as a small business owner
- A bachelor’s degree in business, service, finance, or related field (preferred)
- Experience in the salon/spa/waxing industry (preferred)
- Cosmetology or Esthetics license (preferred)
Benefits:
- Medical, Dental and Vision Coverage
- Hybrid Work Environment
- Life and Disability Insurance
- Unlimited Time off + Paid Holidays
- Flexible Friday's between Memorial Day and Labor Day
- 401(K) Savings Plan Matching at 4%
- 10 Coaching and Therapy sessions
- Mental Health Benefits
- Brand Discounts & Reimbursements
- In-house workout facilities
- Professional Development Opportunities
- Team Building, Employee Engagement Activities & so much more
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