Franchise District Manager
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Job Description
Franchise district manager overseeing TA Petro’s franchise travel centers across the Eastern USA. Supporting site profitability, compliance, customer experience and franchise growth.
Responsibilities:
- Oversee multiple franchise-owned travel centers within a designated geographic area
- Support, encourage and assist franchise locations
- Provide leadership and hold franchise partners accountable to agreements
- Communicate TA System standards and a clear vision to site leadership
- Drive objectives related to safety, franchise growth, site success, service quality and location appearance
- Support sites in delivering a strong customer experience and following the TA System
- Perform random compliance verification through site inspections, feedback and corrective-action follow-up
- Monitor key performance indicators and communicate improvement opportunities to site management and principals
- Assist with construction or remodeling of new franchise locations to ensure compliance with approved plans and TA Petro standards
- Assist in opening ceremonies and recognize excellent service standards and activities
- Coordinate with the TA Petro Franchise Team to support, grow, develop and improve franchise locations
- Travel up to 75%
Requirements:
- High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
- 5+ years of experience in a multi-unit leadership role preferred with proven positive results
- Proficient planning and analytical skills, including P&L, coverage ratio, budget and expense report calculations
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint
- Understanding of POS software
- Knowledge of industry best practices, technical procedures, systems, software and government regulations
- Ability to travel, including overnight travel on occasion
- Valid driver's license
- Ability to perform physical tasks and occasionally lift up to 50 lbs
- Ability to work around outdoor elements, fumes, particles, moving mechanical parts, vibration, dirt, dust, grease, oil, gas and concentrated cleaning solutions
Benefits:
- Competitive salary and quarterly bonus program
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- Discounts on technology, travel, food and fuel
- Company-paid training
- Paid vacation: 120–240 hours per year for full-time employees
- 9 paid holidays per year
- 2 personal choice holidays
- Up to 8 weeks’ paid parental leave
- Discretionary annual bonus program
- Long-term incentive program
- Generous retirement benefits, including 401(k) matching and pension for eligible employees
- Health, vision, dental, life, short-term disability and long-term disability insurance
- Flexible working options
- Reasonable accommodation for disabilities
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