General Manager
Posted 6hrs ago
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Job Description
Regional Director owning Oceania strategy, customers, and commercial results for INNERGY’s cloud ERP and CAD/CAM platform. Leading AU/NZ growth, operations, customer outcomes, and matrix teams.
Responsibilities:
- Own the Oceania commercial number across new business, expansion and retention
- Set regional strategy, operating plan and segment focus for the AU/NZ joinery market
- Own the regional budget and deliver a forecast for leadership planning
- Own regional contribution margin, including revenue, direct costs and local cost base
- Build and run the regional operating rhythm, including pipeline reviews, account planning, escalation handling and cross-functional alignment
- Drive pipeline health, forecast accuracy and deal strategy with Sales Leadership
- Drive time-to-value, adoption, renewal and support quality for AU/NZ customers
- Solve the time-zone gap between the regional customer base and US-based support
- Shape hiring profiles and participate in recruiting, interviewing, hiring and performance conversations
- Build trust with global functional leaders and escalate alignment issues
- Define what it means to work at INNERGY in the Oceania market
- Represent INNERGY through education, associations, industry events, partnerships and local market narrative
- Serve as Oceania’s voice to product and leadership regarding regional needs
Requirements:
- Operational fluency in joinery, manufacturing, construction tech or building products
- Credibility with shop owners on margins, throughput and estimating accuracy
- Experience running a complex B2B software business with long cycles, multiple stakeholders and implementation-heavy products
- Prior ownership of a regional business or P&L, not just a quota
- Demonstrated results delivered through a matrix, including accountability for outcomes owned by people who did not report to you
- Exposure to both sales and post-sale functions
- Commercial judgment to decline bad-fit business and explain why
- Based in AEST/AEDT or NZST
- Legal right to work in Australia or New Zealand
- Willingness to travel approximately 40% in-region plus 1–2 US trips per year
- Existing network in AU/NZ joinery, construction or manufacturing
- Experience representing a region for an offshore-headquartered company
Benefits:
- Remote work options
- Flexible work environment
- Reasonable workplace adjustments for individuals with disability in accordance with applicable Australian laws
- Employee wellbeing support
- Safe working environment
- Opportunity to work in a globally distributed team
- Opportunity for visible impact and contribution to company decisions
- Travel opportunities, including approximately 1–2 US trips per year

















