Senior Product Manager, Agent CRM
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Product Manager owning AI-powered CRM workflows for Follow Up Boss, Zillow’s real estate team platform. Defining strategy, shipping products, and improving agent outcomes.
Responsibilities:
- Own a core area of the Follow Up Boss CRM product end to end
- Set strategy, roadmap and goals, and define success metrics
- Spend time with agents and team leaders to understand workflows and translate insights into problems and priorities
- Use AI with engineering, design and data science partners to move from prototypes to shipped product in small, frequent increments
- Take products to customers and partner with marketing, sales, support and customer success on launches
- Talk with agents to evaluate outcomes and determine next steps
Requirements:
- 5+ years of product management experience, or equivalent experience
- Track record of owning a product area end to end and shipping work that moved customer and business outcomes
- Technical ability to work closely with engineers on AI systems and the data behind them
- Demonstrated AI usage through something built, automated or prototyped in the last year
- Strong data skills, including forming hypotheses, testing them with data, research and experiments, and acting on findings
- Customer-obsessed approach and ability to stay close to user workflows
- Clear writing, bias for action, and judgment balancing speed with long-term quality
- Nice to have: experience with B2B SaaS, CRM, workflow or data-heavy products
Benefits:
- Equity awards
- Remote work from a physical location of the employee’s choice
- Flexibility to work from wherever employees are most productive
- Accommodation support for disabilities or special needs
Similar Jobs
Distinguished Product Manager – Associate AI
Walmart product leader defining strategy and roadmaps for associate-facing conversational and agentic AI. Shaping orchestration, personalization, governance, and enterprise platform adoption.
Senior AI Product Owner
Sr. AI Product Owner leading Sphera’s enterprise AI Center of Excellence roadmap. Managing AI portfolio prioritization, governance, vendors, delivery, and business outcomes.
Senior Product Manager, AI Innovations Team
Senior Product Manager owning pricing, packaging and go-to-market for Kinaxis AI operations orchestration. Building platform monetization and usage metering for global supply-chain customers.
Product Manager
Product Manager translating operational needs into Jira backlogs, technical requirements, and UAT delivery. Supporting Inallmedia.com’s internal workflow platforms across distributed LATAM teams.
Product Manager
Gerente de Produto posicionando variedades de hortaliças da Enza Zaden na América do Sul. Gestão de portfólio, estratégias de mercado e relacionamento com clientes estratégicos.
Platform Product Manager
Platform Product Manager leading Navitus’s pharmacy claims adjudication platform portfolio. Shaping strategy, roadmaps, commercialization, adoption, and enterprise product outcomes.
Senior Product Manager – Workflows, Integrations
Senior Product Manager owning workflow automation and third-party integrations for Pencil’s AI advertising SaaS. Driving adoption, reliability, and human-agent collaboration.
Senior Product Manager
Senior Product Manager solving product problems across Vireo’s cannabis apps, retail, delivery, and internal tools. Building AI-enabled prototypes and data-driven features for dispensary operations.
Senior Product Manager
Senior Product Manager owning Digital Room’s eCommerce purchasing roadmap across product configuration, cart, checkout, and payments. Driving conversion optimization, experimentation, and cross-functional delivery.
Product Manager, Identity
Product Manager owning Tailscale’s identity ecosystem, including SSO, SCIM, and access controls. Shaping secure networking products for developers, administrators, and enterprises.
Product Manager, Identity
Product Manager owning authentication, authorization, and lifecycle-management products at Tailscale, which securely connects people and devices. Driving identity strategy, admin experiences, and enterprise security integrations.
Product Manager
Product Manager owning discovery, roadmaps, and measurable outcomes for a creator-powered social and monetization platform. Improving activation, retention, engagement, and creator earnings.
Global Product Manager
Global Product Manager owning strategy, roadmaps, and commercialization for TE Connectivity’s energy product portfolio. Driving profitable growth across engineering, operations, sales, and global business teams.
Product Manager, Med-D
Product Manager overseeing Medicare Part D processes and CMS compliance at Navitus, a pharmacy benefits manager. Leading implementations, audits, corrective actions, and client support.
Head of Product – Growth
Head of Product leading compliance onboarding and credit infrastructure at Pliant, a B2B payments platform. Managing PMs and scaling fintech growth products across EU markets.
Director, Product Management
Director leading Tangoe’s enterprise mobile management platform, covering mobility, expense, devices, and integrations. Driving global growth, product strategy, partnerships, and customer adoption.
Senior Product Manager, Public Sector
Senior Product Manager shaping public-sector transportation technology strategy for PrePass, North America’s weigh-station bypass and toll-management platform. Leading roadmaps, grants, pilots, procurement, and government partnerships.
Education Product Development Manager
Education Product Development Manager developing and managing online education products at Keypath Education. Driving market growth, launches, and portfolio performance across Southeast Asia and Australia.
Product Manager
Product Manager discovering and launching products for Office Hours, an on-demand marketplace connecting organizations with verified human expertise. Driving customer validation, commercialization, and product-market fit.
Senior Product Manager
Senior Product Manager defining treatment-delivery products at Siemens Healthineers. Translating clinical, technical, and business needs into healthcare technology priorities.