Global Sales Onboarding Specialist
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Job Description
Global Sales Onboarding Specialist designing and delivering onboarding programs for sales teams. Focused on creating a productive learner experience for new hires in the organization.
Responsibilities:
- Design and deliver live, instructor-led onboarding programs for all GTM teams.
- Build scalable onboarding curricula that blend synchronous and asynchronous learning for diverse roles including Sales, Business Development, Customer Success, and Partners
- Create role-specific learning paths with clear competency milestones and certification requirements
- Develop assessment frameworks that measure knowledge retention and readiness for customer-facing responsibilities
- Partner with cross-functional leaders (Sales, CS, BD, Partners, Product, Marketing) to ensure onboarding reflects current business priorities and market dynamics
- Establish metrics and analytics systems to measure time-to-first-deal, time-to-quota, and program effectiveness
- Build a community of practice among new hires that extends beyond formal onboarding
- Scale onboarding programs to support rapid growth while maintaining quality and consistency
- Continuously iterate on content and delivery based on feedback, business changes, and performance data
Requirements:
- 7+ years in sales enablement, learning & development, or sales management with focus on onboarding and new hire acceleration for: Business Development, Enterprise, Mid-Market, SMB reps, Account Managers, and Customer Success reps
- Proven track record designing learning plans by role and facilitating engaging, high-impact training programs for sales and customer-facing teams – Key Metrics: Ramp-time, time to first deal, Time to first impact for CS
- Experience building onboarding programs from scratch or significantly transforming existing programs
- Strong facilitation skills with the ability to command a room and create inclusive learning environments – Executive presence is a must for this role
- Demonstrated success creating blended learning experiences (in-person, virtual, self-paced)
- Excellent project management capabilities with experience managing multiple programs simultaneously
- Data-driven approach to measuring onboarding effectiveness and optimizing for outcomes
Benefits:
- Competitive compensation with performance-based incentives
- Comprehensive benefits package including health, dental, vision, and 401(k) matching
- Flexible remote work with structured travel schedule
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