Head of Talent Acquisition
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Job Description
Head of Talent Acquisition responsible for building recruitment functions for Hugo, a global BPO company. Leading talent acquisition strategy in multi-region markets with a focus on data-driven processes.
Responsibilities:
- Own Hugo's end-to-end talent acquisition strategy and align hiring plans with business growth objectives
- Build a scalable, high-performing recruitment function capable of supporting multi-market hiring demand
- Lead recruitment delivery across the organization, ensuring hiring targets are met with speed, quality, and efficiency
- Continuously improve sourcing strategies, recruitment processes, and hiring outcomes
- Build, lead, and develop a lean, high-performing talent acquisition team
- Partner closely with business leaders to forecast hiring needs and drive workforce planning
- Build a data-driven, AI-enabled talent acquisition function leveraging automation, technology, and standardized processes
- Establish clear hiring metrics, reporting, and operating rhythms to improve visibility, accountability, and decision-making
- Strengthen Hugo's employer brand and develop sustainable talent pipelines across key markets
- Ensure an exceptional candidate experience throughout the recruitment lifecycle
Requirements:
- 10+ years of experience in Talent Acquisition with experience leading hiring teams and programs at scale
- Proven track record of building, scaling, or transforming talent acquisition functions in high-growth or complex operating environments
- Strong experience driving niche recruitment while maintaining hiring quality, speed, and efficiency
- Demonstrated ability to build recruiting processes, metrics, and operating systems that improve performance and predictability
- Experience leveraging ATS, automation, AI tools, and recruiting technologies to enhance hiring outcomes
- Strong stakeholder management and communication skills, with the ability to influence across functions and levels
- Analytical and data-driven, with experience using recruiting metrics to drive decisions and continuous improvement
- Experience hiring across multiple international markets (US, UK, Europe, Africa or comparable multi-region environments)
Benefits:
- Professional development opportunities
- Flexible working hours
- Paid time off
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