Horse Racing Operations Associate
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Job Description
Horse Racing Operations Associate managing operational processes for Horse Racing product at DraftKings. Collaborating with cross-functional teams to optimize offerings and enhance customer engagement.
Responsibilities:
- Support the execution of operational processes that power the Horse Racing product, helping ensure a seamless and high-quality customer experience.
- Collaborate with teams across Product, Marketing, Analytics, and Compliance to support initiatives that improve performance and optimize offerings.
- Assist in identifying opportunities to enhance customer journeys and contribute to solutions that improve key business metrics.
- Help define and execute promotional campaigns for the Horse Racing product, partnering closely with the Promotions Team to bring strategies to life.
- Analyze promotional and product performance, using data to uncover insights and inform future strategies.
- Support project execution from planning through delivery, helping keep initiatives on track and aligned with team goals.
- Leverage your interest in horse racing to contribute ideas that improve the product experience and drive engagement.
Requirements:
- A Bachelor’s Degree in Business, Economics, Statistics, Mathematics, or a related field is preferred.
- At least 1 year of experience in an operations, analytics, or business support role, ideally within a fast-paced or data-driven environment.
- A baseline knowledge of the horse racing industry is strongly preferred.
- Strong analytical skills with experience using Microsoft Excel to interpret data and generate insights.
- An interest in project management, with the ability to stay organized and contribute to multiple initiatives simultaneously.
- A collaborative mindset and the ability to work effectively with cross-functional teams.
- Strong attention to detail and a proactive approach to problem-solving.
Benefits:
- Bonus
- Equity
- Benefits as applicable
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