HR Recruitment and Support Team Lead
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Job Description
Vietnam HR Recruitment Team Lead at Business Support Solutions managing recruitment for local and expatriate hires. Overseeing full recruitment lifecycle and supporting HR Generalist functions.
Responsibilities:
- Manage the full recruitment lifecycle, including job posting, sourcing, screening, interviewing, selection, and onboarding
- Recruit both local and expatriate employees across multiple departments and business functions
- Partner closely with hiring managers to understand workforce needs and develop effective hiring strategies
- Manage recruitment pipelines and ensure vacancies are filled within agreed service levels
- Conduct candidate assessments and provide hiring recommendations to stakeholders
- Develop and maintain diverse sourcing channels, including LinkedIn, job boards, employee referrals, networking events, and recruitment agencies
- Build talent pipelines for current and future hiring needs
- Ensure a positive candidate experience throughout the recruitment process
- Coordinate onboarding activities for new hires, including documentation, orientation, and employee setup
- Ensure employees receive a smooth introduction to company policies, procedures, and culture
- Manage relationships with external recruitment partners and employment vendors
- Monitor recruitment agency performance and sourcing effectiveness
- Support employee lifecycle processes from onboarding to offboarding
- Maintain HR documentation, employee records, and HR system data accuracy
- Act as a trusted point of contact for employee HR-related concerns
- Promote employee engagement and a positive working environment
- Manage employee resignation and termination processes
- Prepare recruitment reports and workforce updates for management
- Analyze hiring trends and recommend improvements to recruitment strategies and processes
Requirements:
- Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field
- Minimum 2 years of recruitment experience within the Gaming, BPO, Online, Technology, or related industries
- Experience managing end-to-end recruitment processes
- Experience recruiting both local and expatriate employees is highly preferred
- Strong understanding of recruitment methodologies, sourcing strategies, and talent acquisition best practices
- Experience working with recruitment platforms such as LinkedIn Recruiter, job boards, and ATS systems
- Strong analytical skills with the ability to interpret recruitment data and workforce trends
- Excellent organizational and stakeholder management skills
- Strong communication and interpersonal abilities
- Ability to work independently and manage multiple priorities simultaneously
- Strong problem-solving skills and attention to detail
- Experience leading recruitment projects or mentoring junior recruiters is considered an advantage
- Good command of English, both written and spoken
- Chinese language proficiency is considered a strong advantage
- Vietnamese language proficiency is required
Benefits:
- Competitive compensation package aligned with your experience and contribution
- Health insurance coverage
- Meal allowance
- Professional growth and leadership development opportunities
- Exposure to international recruitment and HR projects
- Continuous learning and development support
- Collaborative and people-focused culture
- Opportunity to shape talent acquisition strategies and organizational growth
- Dynamic international environment with long-term career progression opportunities
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