iManage Consultant – MSP Project Engineer
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Job Description
iManage Consultant/MSP Project Engineer leading implementation projects for clients, providing expert consultation on document management systems at M9 Solutions.
Responsibilities:
- Lead iManage implementation projects from inception to completion for diverse clients, including the implementation of new iManage systems, migration of documents from other systems, and iManage cloud-to-cloud migrations.
- Conduct needs assessments and develop tailored implementation strategies.
- Provide expert consultation on best practices for document management and workflow optimization using iManage.
- Configure and customize iManage solutions to meet specific client requirements.
- Collaborate with clients' IT teams to ensure smooth integration with existing systems.
- Troubleshoot technical issues and provide solutions during the implementation process.
- Create detailed project documentation, including requirements, configurations, and training materials.
- Act as a liaison between clients and iManage support teams when necessary.
- Stay updated on iManage product developments and industry trends.
Requirements:
- 5+ years of experience in consulting, with a focus on iManage implementations.
- Proven track record of successful iManage Cloud deployments, particularly in legal and professional services environments.
- Strong understanding of document management systems, workflow processes, and information governance.
- Provide technical expertise on iManage products, including Security Policy Manager and RAVN.
- Excellent project management skills with the ability to manage multiple client projects simultaneously.
- Advanced problem-solving and analytical skills.
- Outstanding communication and interpersonal skills for effective client interaction.
- Proficiency in data analysis and reporting tools.
- Knowledge of REST APIs and scripting languages (e.g., Python, PowerShell) is highly desirable.
- Familiarity with legal industry processes and terminology.
Benefits:
- M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits
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