Instructional Designer – Digital, AI-Enabled

Posted 1ds ago

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Job Description

Instructional Designer creating digital training materials for Rentvine's SaaS platform in property technology. Focusing on eLearning, video, and onsite training for customer education and internal enablement.

Responsibilities:

  • Design and build training content across formats, including: Self-paced eLearning modules, Video tutorials and screen recordings, Recorded webinars and walkthroughs, Onsite training materials (guides, decks, exercises), Written documentation and help content
  • Work directly within the product to understand workflows and translate them into clear, user-friendly training
  • Partner primarily with customer-facing teams (e.g., customer success, support) to gather input and identify content needs
  • Create scripts, outlines, and structured content for video and digital learning
  • Use AI tools (writing, video, voiceover, editing, etc.) to increase speed and consistency of content production
  • Maintain consistency in tone, structure, and quality across all materials
  • Update and improve content as the product evolves
  • Organize and manage content within LMS or knowledge base systems

Requirements:

  • 2–4 years of experience creating digital training, instructional, or educational content
  • Strong ability to learn software products quickly and explain them clearly
  • Excellent writing and content organization skills—you can make complex workflows simple
  • Experience with eLearning tools (Articulate, Captivate, or similar) or willingness to learn
  • Experience creating or editing video content (screen recordings, tutorials, etc.)
  • Comfort using AI tools to support content creation (or strong willingness to learn)
  • Ability to manage multiple projects and work independently
  • Strong attention to detail and consistency