IT & Compliance Manager
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Job Description
IT & Compliance Manager at LINK, overseeing IT operations and compliance with a focus on federal standards. Leading CMMC certification and managing cybersecurity initiatives in a remote setup.
Responsibilities:
- Serve as the primary owner and internal lead for LINK’s CMMC Level 2 certification and third-party assessment (C3PAO) process
- Develop, maintain, and enforce the System Security Plan (SSP), Plan of Action & Milestones (POA&M), and all CMMC documentation
- Ensure continuous compliance with NIST SP 800-171 controls and CMMC Level 2 practices across all in-scope systems and processes
- Monitor evolving federal cybersecurity mandates including DFARS clauses, FAR, and CUI handling requirements
- Lead annual self-assessments and support recurring third-party assessments to maintain certification standing
- Manage and control Controlled Unclassified Information (CUI) policies, procedures, and employee training
- Manage LINK’s MSP relationship for help desk support, laptop provisioning, and device lifecycle management
- Define clear SLAs, performance expectations, and accountability structures for the MSP
- Ensure MSP operations are aligned with CMMC requirements and LINK’s security policies
- Evaluate MSP performance regularly and make recommendations regarding vendor continuation, renegotiation, or transition
- Act as the internal escalation point for all MSP-related issues and serve as the primary liaison for the vendor relationship
- Assess and document current-state IT operations, identifying informal or undocumented processes that require standardization
- Develop a process maturity roadmap that prioritizes compliance-critical workflows and scales with organizational growth
- Design, document, and maintain SOPs for core IT functions including device provisioning, change control, and service request management
- Implement a formal IT change management process including change advisory, approval workflows, and rollback procedures
- Conduct regular process reviews to identify inefficiencies, close gaps, and incorporate lessons learned from audits and incidents
- Implement LINK’s cybersecurity program including threat monitoring, vulnerability management, and endpoint protection
- Develop, test, and maintain the Incident Response Plan (IRP) and Business Continuity/Disaster Recovery (BC/DR) plans
- Manage security awareness training and simulated phishing programs for all staff
- Manage identity and access management, multi-factor authentication (MFA), and least-privilege access controls
- Collaborate with operations, program management, and finance to ensure IT and business systems support contract delivery
- Support business development and capture teams with IT/security sections for proposals, including CMMC compliance attestations
- Provide input to leadership on technology budget planning, forecasting, and vendor spend management
- Implement technology solutions that improve internal business operations, productivity, and scalability
- Support onboarding and off-boarding processes to ensure secure and efficient employee IT lifecycle management
Requirements:
- Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field
- 5 - 8 years of progressive IT leadership experience, including:
- 2+ years in a government contracting or federal consulting environment
- Demonstrated hands-on experience with CMMC, NIST SP 800-171, or equivalent federal cybersecurity frameworks
- Experience managing or overseeing a managed service provider relationship
- Hands-on experience with Google Workspace administration and enterprise security configuration
- Demonstrated experience managing macOS endpoints including Apple Business Manager and MDM platforms
- Proven ability to develop, document, and implement information security policies, SSPs, and POA&Ms
- Demonstrated ability to communicate complex technical and compliance concepts to non-technical leadership.
Benefits:
- $100 monthly internet/cell phone stipend
- LINK sponsored healthcare benefits including medical, dental, vision
- Company-paid Short Term Disability Insurance
- 401K with employer contribution of up to 4%
- 11 Federal Holidays per year
- 15 days of Paid Time Off (PTO) per year
- Paid Holiday Time Off (Christmas Eve through the New Year)
- Annual bonus plan participation
- Annual profit sharing participation
- $2,000 Learning and Development program reimbursement
- Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard
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