Senior Compliance Analyst
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Job Description
Senior Compliance Analyst investigating suspicious activity and high-risk customers for NALA, a global consumer and B2B payments company. Leading SARs, regulatory responses, transaction analysis, and financial crime risk controls.
Responsibilities:
- Lead complex investigations into suspicious activity and high-risk customers across products and jurisdictions
- Respond to regulatory exams, internal audits, and partner reviews with timely and accurate documentation
- Oversee and complete escalated SARs, supporting officers in regulatory report submission
- Manage LEA requests and court order responses in line with local laws and data policies
- Train and mentor the 2LOD team and new hires on escalation frameworks and investigative techniques
- Conduct detailed transaction analysis to support risk rule refinement and typology development
- Draft and maintain clear, auditable desk procedures for 1LOD and 2LOD teams
- Support ad hoc projects and initiatives at the request of the Head of Compliance and the MLRO
- Deliver training sessions to upskill the remote 2LOD team on escalation and investigation standards
- Respond to regulatory and partner queries within required timelines and without errors
- Implement updated escalation and decision matrices
- Identify and document three or more new suspicious activity typologies for internal use and partner reporting
Requirements:
- Proven experience in financial crime investigations, including SAR/STR handling and typology development
- Strong working knowledge of CDD, EDD, sanctions screening, and AML regulations in high-risk jurisdictions
- Experience managing LEA requests and handling confidential legal correspondence
- Ability to interpret complex transaction patterns and assess financial crime risk
- Confident decision-making and clear documentation of rationale
- Experience working in an international money transfer business
- Prior experience training or mentoring junior investigators (nice to have)
- Experience with regulatory exams or internal audit preparation in fintech or financial institutions (nice to have)
Benefits:
- 35 days off: 27 days plus 8 bank holidays if UK-based
- Birthday leave: an additional day off during the birthday month
- Enhanced parental leave: 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver after probation
- Enhanced pension: salary sacrifice pension scheme via Penfold
- Global Workspace: access to WeWork locations worldwide
- Learning and development budget of $1,000 annually
- Hybrid working for people who come to the London office, four days a week
- Themed snacks and Friday lunch for London office employees
- Monthly socials for London office employees
- Free barista-style coffee for London office employees
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