IT Network Voice Architect
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Job Description
IT Network Voice Architect responsible for designing new voice solutions. Expertise in Microsoft Teams Voice and Call Center solutions for complex business problems.
Responsibilities:
- Designs and develops new IT voice solutions/capabilities to solve large, complex business problems
- Responsible for technical planning, designing, development and modification of new and existing IT voice solution specifications and applications
- Includes technical design of content structure, user/process flows and interfaces
- Manages large information technology vendors in the technical aspects of designing and developing IT voice solutions
Requirements:
- Bachelor's or Master's Degree or equivalent
- At least 8+ years relevant experience in IT voice roles
- Expert knowledge, experience and certifications for Microsoft Teams Voice is required
- Expert knowledge of Call Center solutions is required
- Specific knowledge of the Sinch platform is desired
- Proficiency and certification in cloud design and architecture (AWS required, Azure and Google Cloud optional)
- Ability to communicate and collaborate efficiently with global and diverse teams
Benefits:
- Option to work remotely
- Health insurance
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