JIRA Engineer
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Job Description
JIRA focused individual managing and optimizing Atlassian Jira platform. Supporting project management and workflow automation for True Zero Technologies.
Responsibilities:
- Focus on managing, configuring, and optimizing the Atlassian Jira platform to support project management, issue tracking, and workflow automation within an organization.
- Design custom Jira workflows, develop reports and dashboards, integrate Jira with other tools, provide user support and training, and perform system administration and upgrades.
Requirements:
- Minimum 3-5 years of hands-on experience operating and utilizing SQL-based systems.
- Ability and willingness to get background check and fingerprint clearance is required
- Experience with JIRA in FedRamp approved cloud a plus (or other tools experience with FedRamp version of cloud / saas products)
- In-depth knowledge of Jira administration, workflow configuration, JQL (Jira Query Language), and Atlassian products
- Ability to analyze requirements, identify process gaps, and design creative solutions
- Strong understanding of Agile methodologies, including Scrum, Kanban, and SAFe
- Meticulous approach to documentation and system configuration to ensure data integrity
- Experience in creating system documentation and user guides
- Experience using and extending Jira's REST APIs for custom integrations and applications
- Familiarity with cloud concepts (e.g., Azure, AWS) and knowledge of application performance tuning and database management
- Ability to work effectively with cross-functional teams, including product owners, developers, and business stakeholders
- Flexibility to adapt and handle changing requirements and a continuous learning mindset to keep up with tool updates
- Strong written and verbal communication skills to gather requirements from stakeholders and translate them into technical solutions
Benefits:
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills
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