Junior Community Lead
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Job Description
Junior Community Lead at ZigZag managing customer engagement and influencer campaigns. Collaborating across teams to enhance brand presence and drive business objectives.
Responsibilities:
- Drive an optimal customer experience and strong platform outcomes for brand engagement.
- Help customers achieve their business goals by educating them on best-practice usage of the platform/app and the latest features.
- Liaise with internal stakeholders to ensure timely communication of customer behaviors, insights, and feedback.
- Manage marketing campaigns that drive brand awareness, customer engagement, and client business objectives.
- Collaborate closely with cross-functional teams and apply marketing expertise to deliver measurable results.
- Support the UK’s largest Unlocked client, helping to expand the team's Unlocked business across the UK, US and AU.
Requirements:
- 2+ years of experience in campaign management within influencer marketing, talent management, or a similar role.
- A deep understanding of the Creator Economy and social platforms (Instagram, TikTok, YouTube, etc.).
- Strong understanding of marketing principles, campaign development and digital marketing channels
- Proven experience in campaign management and marketing with a track record of successfully monitoring and executing campaigns
- Exceptional attention to detail and efficient project management skills, with the ability to manage multiple campaigns simultaneously and meet deadlines
- Clear, confident communicator—written and verbal—with strong negotiation skills.
- Collaborative mindset, able to work effectively with cross-functional and cross-regional teams.
- Naturally proactive, strategic, and solutions-focused.
Benefits:
- Full time employment with Gov't mandated benefits
- Company provided device
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