Junior Windows Analyst
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Job Description
Windows Junior Analyst supporting day-to-day Windows Server operations for a cybersecurity firm. Focused on OS upgrades and compliance in a regulated environment, working remotely.
Responsibilities:
- Execute Windows Server upgrades (in-place and migration-based) following approved implementation and rollback plans
- Perform Windows OS security patching aligned to maintenance schedules and vulnerability remediation targets
- Support NERC CIP compliance by following required procedures and preserving audit evidence
- Coordinate planned outages with operations, cybersecurity, application, and infrastructure teams
- Create and execute change requests in accordance with formal change management processes
- Perform post-maintenance validation (system health, services, logs, application availability)
- Produce detailed documentation for all activities to ensure audit readiness and traceability
- Track, escalate, and support resolution of issues encountered during upgrade and patch cycles
Requirements:
- 1–3 years of experience in Windows Server administration or infrastructure operations
- Hands-on experience with Windows Server patching, upgrades, and basic troubleshooting
- Working knowledge of change management processes (ServiceNow or equivalent)
- Exposure to regulated or compliance-driven environments (NERC CIP preferred but not required)
- Experience working in production environments with defined maintenance windows
- Ability to produce clear, accurate, audit-quality documentation
- Bachelor’s degree in IT, Computer Science, or related field or equivalent hands-on experience
Benefits:
- Health, dental, & vision insurance
- PTO & Federal Holidays
- 401(k) employer match
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