Lead Claims Advocate
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Job Description
Lead Claims Advocate managing complex executive-risk claims for Brown & Brown clients. Advising on coverage, litigation, insurer negotiations, and policyholder recovery.
Responsibilities:
- Lead the handling of complex and high-severity executive risk claims
- Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage
- Report new matters under applicable policies and assist clients with preservation of insurance rights
- Develop and execute claim strategies to maximize policyholder recovery
- Coordinate communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other stakeholders
- Monitor insurer investigations, coverage positions, and claim handling activities
- Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues
- Analyze policy language, endorsements, exclusions, and program structures
- Provide technical coverage analysis and guidance on liability, professional liability, and cyber insurance policies
- Support policy placement teams by identifying claim trends and recommending policy and program enhancements
- Serve as primary claims contact for assigned clients and broker teams
- Build and maintain relationships with client stakeholders
- Conduct claim reviews, stewardship meetings, and claim trend analyses
- Provide updates on claim developments, emerging exposures, and market trends
- Support new business opportunities through client presentations, RFP responses, and prospect meetings
Requirements:
- Bachelor's degree required
- Insurance certification preferred (e.g., CPCU, AIC)
- JD preferred
- 5–10 years of specialty claims handling experience
- Strong coverage interpretation and litigation management skills
- Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products
- Strong client-facing and relationship management abilities
- Excellent analytical and communication skills
Benefits:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
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