Viewer Experience Advocate
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Job Description
Viewer Experience Advocate enhancing brand image by providing support for Disney Streaming services through technical assistance and product recommendations.
Responsibilities:
- Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications.
- Make Disney Streaming product recommendations on each viewer interaction.
- Other duties as assigned.
Requirements:
- A high school diploma or GED and at least one year of experience in customer service.
- A dedicated home work environment (free from distraction) with reliable home internet service that meets the following network requirements *50 mbps download / 25 mbps upload*
Benefits:
- Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
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