Lead Product Designer – Platform Experience
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Job Description
Lead Product Designer shaping AI-powered workflows and scalable experiences for Immersive Labs’ enterprise cybersecurity platform. Driving information architecture, design systems, and customer-centered product outcomes.
Responsibilities:
- Shape a connected, intuitive platform that simplifies complex workflows and makes insights more actionable
- Shape the next generation of AI-powered and agentic experiences within the Immersive One enterprise cybersecurity platform
- Own product problems from early discovery and definition through validation, detailed design, delivery, and iteration
- Work closely with Product and Engineering using research, data, and product judgment
- Design end-to-end journeys, information architecture, workflows, reusable patterns, and scalable decisions across a complex B2B product
- Design flexible, intelligent frameworks rooted in object-oriented thinking
- Drive measurable business outcomes and evolve the design system
- Lead scalable product experiences from defining the approach through prototyping, validation, and detailed design execution
- Integrate intelligent automation and generative AI into user flows
- Transform complex cybersecurity data into intuitive interfaces for investigation, analysis, and response
- Synthesize qualitative and quantitative insights with research teams
- Champion Object-Oriented UX and reusable components aligned with platform entities
- Govern design-system evolution for cross-product consistency, accessibility, and adaptability
- Use customer insights, behavioural analytics, and success metrics to guide priorities and measure impact
- Collaborate with engineering partners on thoughtful, consistent, and scalable implementation
- Help shape the design team’s thinking, craft, and collaboration
Requirements:
- Role based within the UK only
- Right to Work in the UK without sponsorship
- Extensive experience in product or UX design, particularly within complex SaaS enterprise, data-driven, and platform environments
- Experience with AI-powered features, intelligent automation, agentic workflows, or AI-native products is ideally desired
- Demonstrated experience designing complex enterprise UX, ideally B2B SaaS, cybersecurity, developer tools, infrastructure, or technical platforms
- Experience shaping design direction across complex products while remaining hands-on in execution
- Ability to partner strategically with product, engineering, and research teams
- Expertise in systems thinking, sophisticated interaction design, and data-connected workflows
- Comfortable using emerging AI tools and rapidly testing ideas with Product and Engineering
- Familiarity with or strong interest in Object-Oriented UX (OOUX), advanced information architecture, and data modeling principles
- Ability to define, track, and analyze success metrics
- Excellent communication, presentation, and storytelling skills
- Proven ability to influence and align diverse, senior-level stakeholders
Benefits:
- 25 days annual leave
- 2 volunteering days
- Birthday day off
- Enhanced parental leave
- Mindfulness groups
- Critical illness cover
- Career and learning development through the platform
- ‘Learn Anything’ fund
- Share options
- Sales incentives
- Recognition & Rewards
- Flexible start and finish times
- Reduced hours
- Job share
- Remote working
- Monthly socials
- Sports clubs
- Biannual meetings at the EMEA HQ
- Regular in-person regional meetings
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