Lead Solutions Architect
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Job Description
Solutions Architect partnering with Sales to win enterprise deals and define Solutions Architecture function at mpathic.ai. Highly customer-facing role driving complex technical solutions in AI safety.
Responsibilities:
- Your mission is to become the technical backbone of our go-to-market motion, partnering directly with Sales to win complex enterprise deals and translating customer needs into scalable, production-ready solutions.
- As our first Solutions Architect, you will operate as a true founding member of the GTM team.
- You will work side-by-side with our Head of Sales/AEs to drive technical discovery, shape solutions, and de-risk deals across AI safety, evaluation, safety monitoring and human-data workflows.
- This is a highly customer-facing, pre-sales role.
- You will engage deeply with ML platform teams, safety/alignment leaders, and data organizations, helping them understand how mpathic integrates into their systems via APIs, human services, and our platform.
- You will also define how Solutions Architecture works at mpathic: building the playbooks, demos, assets, and patterns that enable us to scale.
Requirements:
- 7+ years of experience in Solutions Architecture, Sales Engineering, or similar customer-facing technical roles
- Experience as a first or early Solutions Architect at a startup, with a track record of building from zero-to-one
- Strong experience supporting enterprise SaaS sales, particularly API-first or platform products
- Proven success working with ML/AI platform teams, data organizations, or developer-focused buyers
- Experience driving complex, technical, multi-stakeholder sales cycles
- Familiarity with AI safety, evaluation, RLHF, red teaming, or human-in-the-loop data workflows
- Strong understanding of APIs, system integrations, and modern SaaS architectures
- Comfort working with data pipelines, analytics layers (e.g., tools like cube.dev), and ML/AI workflows
- Ability to build lightweight prototypes, integrations, or technical assets to support deals
- Familiarity with cloud environments and deploying or integrating technical solutions.
Benefits:
- Competitive base salary with uncapped earnings potential
- Equity
- Company-funded health, dental, and vision insurance
- 401k with 4% company match
- Well-being programs
- Flexible paid time off
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