Learning Consultant
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Job Description
Learning Consultant guiding clients on utilizing Instructure's educational technology effectively. Delivering training and consulting for various education sectors with a focus on change management.
Responsibilities:
- Convey basic knowledge of the Instructure Learning Platform to clients and serve as an expert for Instructure products.
- Coordinate client projects on key initiatives and provide best practices and guidance to achieve the desired results of those key initiatives.
- Collaborate with other services team members and actively participate in project planning and delivery activities.
- Use critical thinking and research to develop actionable insights and efficient solutions to problems of moderate scope.
- Demonstrate the ability to be organized, adaptable, and timely with limited support from others.
- Listen to client needs and customize deliverables to client use case(s), goals, and plans with limited support from others.
- Deliver standard and custom training agendas and sessions to groups of varying sizes, audiences and experience levels.
- Develop and maintain training curriculum and materials, including videos and self-paced online courses.
- Provide consulting advice to a variety of education sectors to increase platform usage and adoption.
- Guide clients with change management initiatives.
- Support clients advanced use of Instructure’s products through training efforts, consultation, and alignment of pedagogical objectives with platform functionality.
- Deliver online webinars, onsite training, and participating in other internal training scenarios as needed.
- Research and understand client needs and objectives to support customisation of services, growth of services offerings and improved client experience.
- Identify areas where additional support, training, or consulting are needed to support client objectives.
- Participate in team projects that support goals and initiatives of the department.
- Demonstrate the ability to be organized, adaptable, and timely with limited support from others.
- Seek opportunities for professional learning and reflect on feedback.
- Set forecasts on all project tasks and milestones, ensure revenue recognition processes are completed, and escalate risks to missing forecasts to leadership.
Requirements:
- Working knowledge of pedagogical approaches, technology adoption strategies and educational technology best practices.
- Ability to engage a wide variety of audiences, including academics/teachers, administrators and leadership.
- Experience in teaching or training in a corporate training, K12, vocational education, or higher education context.
- Ability to keep training sessions fresh, fun, effective, and relevant.
- Creative thinker with strong problem solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Desire for professional growth, accountability and high quality deliverables.
- Ability to use web conferencing technologies and web based tools like Gmail, Google Docs and Google Calendar to coordinate, manage and facilitate training.
Benefits:
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Annual learning and development stipends to support your growth
- The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
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