Legal Document Retrieval Specialist

Posted 5hrs ago

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Job Description

Legal Document Retrieval Specialist joining a growing remote team focused on medical-records retrieval for healthcare providers. Responsible for managing record retrieval process ensuring accuracy and compliance.

Responsibilities:

  • Manage end-to-end record retrieval for assigned customers and providers.
  • Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
  • Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
  • Identify workflow improvements and collaborate with engineering and product teams to help automate repetitive steps.
  • Share learnings with teammates, standardize best practices, and raise quality standards.

Requirements:

  • Significant prior experience in legal record retrieval, with a deep understanding of the retrieval process, providers, and records.
  • Strong work ethic and ownership mindset — pride in doing things right.
  • Excellent communication skills — comfortable calling provider offices and following up until the job is done.
  • Organized and detail-oriented — able to manage multiple requests without errors.
  • Tech-savvy — quick to learn new tools and workflows.
  • Team player who cares about improving processes, not just checking boxes.