Manager, Compliance Monitoring and Analytics
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Job Description
Manager responsible for executing compliance monitoring program focusing on live and desktop activities. Ensuring adherence to healthcare compliance laws and company policies.
Responsibilities:
- Conducts live field ride-alongs with commercial field representatives and field medical staff to assess compliance with policies and regulatory requirements.
- Observes healthcare professional (HCP) interactions to ensure alignment with approved labeling, promotional standards, and company policies.
- Evaluates adherence to Company guidelines including but not limited to meals with HCPs, educational materials, and appropriate messaging.
- Prepares detailed monitoring reports summarizing observations, risk findings, and recommended corrective actions.
- Conducts live monitoring of speaker programs, ad boards, steering committees and other events to assess compliance with company policies and industry standards.
- Evaluates content delivery, adherence to planned agendas, attendee appropriateness, event logistics and other pertinent risk areas associated with these types of events.
- Documents findings and collaborates with appropriate departments on remediation plans as needed.
- Assists in creating monitoring plans to assess compliance risk areas for the business.
- Performs desktop monitoring based on the monitoring plan of Company activities using internal systems and data analytics.
- Reviews data related to emails, expenses, call notes, speaker programs, meals, etc. as required by the annual monitoring plan and in collaboration with manager.
- Identifies trends, red flags, and potential areas of risk.
- Develops monitoring dashboards and analyze metrics to identify trends and assess the effectiveness and efficacy of monitoring activities.
- Prepares periodic compliance reports for leadership.
- Conduct ad-hoc reviews, inquiries and investigations as required by the Director, Ethics & Compliance on risk areas or compliance violations as they arise.
- Assist in developing and delivering compliance training as needed.
- Support enhancements to monitoring methodologies and standard operating procedures.
- Assist Auditing Lead with Transparency / Aggregate Spend Oversight including data collection, reconciliation, and accuracy of HCP/HCO spend for federal/state reporting.
- Identify process gaps and drive improvements in data flow, documentation, and reporting governance.
Requirements:
- Bachelor’s Degree in accounting / auditing / healthcare administration, or a related field from an accredited university/college.
- At least 5 years’ relevant experience in the life sciences industry with 2-3 years of related experience in healthcare compliance, preferred.
- Ability to organize, plan, and prioritize work in a deadline-driven work environment, and exercise sound judgment.
- Understanding of the US Physician Payment Sunshine Act, FDA regulations, Anti-Kickback Statutes, etc.
- Collaboration and communication skills related to delegation of work as well as management status updates.
- Strong analytical skills, with the ability to quality check work with a keen attention to detail.
- Strong level of comfort with data analysis, including the ability to work with large amounts of data and organize results in a meaningful way to identify trends and potential red flags.
- Strong MS Office skills (Word, Excel, PowerPoint) required.
- Experience in Concur, administration of corporate card programs, and Veeva, a plus.
- Strong integrity with the ability to discreetly handle sensitive situations.
- Strong written and verbal communication skills, with the ability to work effectively across different functions and locations, including field-based employees across the US.
- Flexibility to adapt to changing priorities and manage activities to meet the needs of the business while maintaining a focus on quality and compliance.
Benefits:
- health and insurance benefits
- training and development opportunities
- performance-based bonus eligibility
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