Market Manager
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Job Description
Market Manager driving Airbnb’s Brazil supply growth and marketplace health. Managing hosts, market strategy, acquisition, quality, and supply KPIs in São Paulo.
Responsibilities:
- Own the end-to-end market strategy for assigned territories, defining priorities across acquisition, availability, pricing, and quality.
- Manage assigned managed accounts and provide tailored support to maximize performance, supply contribution, and satisfaction.
- Deliver against supply KPIs including NALs, FTBLs, Forward Nights Available, and market-level growth.
- Translate regional and country-level strategy into localized plans that drive supply growth and market health.
- Identify structural supply constraints and design solutions to unlock supply and improve performance.
- Monitor market health indicators, identify trends, risks, and opportunities, and drive corrective actions through WBR/MBR cadences.
- Implement and scale acquisition and optimization programs, including field sales and host engagement initiatives.
- Design and operationalize scalable playbooks for consistent supply growth and performance.
- Partner with the Senior Market Manager for Brazil on market priorities and defined territories.
- Influence cross-functional stakeholders, including Public Policy, Communications, and Central Teams.
- Track performance against targets and maintain predictability and accountability.
- Prioritize initiatives based on impact versus effort across acquisition, optimization, and retention.
Requirements:
- 7+ years of experience in sales, account management, business development, or marketplace growth
- Experience preferably in fast-paced or high-growth environments
- Ability to define and execute market-level strategies in complex, evolving environments
- Ability to influence without authority and collaborate with cross-functional stakeholders
- Strong analytical skills and ability to translate data into actionable insights
- Ability to identify high-impact opportunities, diagnose root causes, and design scalable solutions
- Proactive, goal-oriented, self-managed, and strong at prioritization and decision-making
- Strong business judgment in ambiguous, fast-changing environments
- Excellent written and verbal communication and stakeholder management skills
- Fluency in English and Portuguese (mandatory)
- Experience with CRM tools; Salesforce preferred
Benefits:
- Bonus eligibility
- Equity eligibility
- Benefits
- Employee Travel Credits
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