Market Manager
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Job Description
Airbnb Market Manager growing professional host supply and partnerships across Caribbean and Central America. Optimizing listings, sales, pricing, and localized market strategies.
Responsibilities:
- Retain, grow, and optimize host entrepreneurs and rising hosts in the assigned territory
- Manage professional host accounts and acquire high-quality inventory
- Develop supply acquisition strategies and localized supply strategies
- Build and manage partner relationships
- Manage accounts to meet and exceed quarterly and annual sales goals
- Analyze data and apply data-driven recommendations to identify strategic sales opportunities
- Prospect and onboard new high-quality supply
- Support clients with technical integrations of software partners
- Represent Airbnb in external meetings and industry conferences
- Educate clients about product changes and relay product and policy feedback to internal stakeholders
- Hold optimization calls and business reviews with partners
- Develop long-lasting partnerships and deep knowledge of local market trends
- Provide timely service, including occasional in-person support and guidance while traveling to the market
- Work cross-functionally with product, communications, public policy, and customer support teams
Requirements:
- 6+ years of experience in new sales, account management, and partner support
- Fluency in English required
- 2+ years of tech or travel industry experience is a plus
- Proven ability to work a leads pipeline and book of business
- Proficient quantitative skills and ability to interpret and apply data
- Ability to work strategically and tactically and execute in ambiguous environments
- Proven cross-functional work experience
- Excellent communication and presentation skills
- Ability to communicate with clients by phone, email, and in person
- Strong time management and prioritization skills
- High proficiency with CRM software, including leads, opportunities, and core objects
- Salesforce experience is a plus
- Based in Mexico
- Willingness to regularly travel to the assigned territory, typically once every quarter
- Passion for Airbnb, travel, and the sharing economy
- Being an Airbnb host is a plus
Benefits:
- Bonus eligibility
- Equity eligibility
- Benefits
- Employee Travel Credits
- Remote work arrangement
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