Medical Informatics Manager
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Job Description
CPQ, Medical Informatics Marketing Manager supporting Synapse Enterprise Imaging portfolio in healthcare company. Collaborating across functions to enhance quoting accuracy and efficiency.
Responsibilities:
- Assist in developing user-friendly, scalable quoting workflows reflecting needs of quoting Medical Informatics solutions in enterprise settings in the North American and Global markets.
- Support the lifecycle of the Oracle CPQ platform, contributing to strategy and requirements through delivery and optimization.
- Help develop and implement Guided Selling strategies to help sales teams efficiently quote combinations of software, hardware, and professional services in single enterprise quotes.
- Aid in understanding requirements for quoting regulated medical software, hardware, and consulting, ensuring compliance and approval workflows across all product lines.
- Gather and assist in synthesizing requirements from cross-functional stakeholders, including Marketing, Sales, Order Management, TAC / Customer Service, and Support Contracts, assisting in translating business needs into actionable user stories and system requirements.
- Collaborate with regulatory, marketing, and implementation teams to help maintain compliance and accuracy in Guided Selling rules.
- Help create and maintain a CPQ product roadmap supporting quoting, pricing, and product configuration processes.
- Assist in managing the product backlog and prioritizing features based on business impact and stakeholder input.
- Work with sales, marketing, finance, quality assurance, legal, and order management teams to gather requirements and validate design decisions.
- Support the integration of multiple product lines, ensuring accurate product configuration, pricing, and bundling within the CPQ environment.
- Monitor system performance, gather feedback, assist in user testing, and recommend process improvements.
- Document requirements, maintain process artifacts, and assist in user training as needed.
- Stay informed of Oracle CPQ enhancements and relevant healthcare enterprise software trends.
- Support integration efforts between the CPQ platform and other critical systems, such as SAP and Salesforce.
- Help deliver a seamless quoting experience for multi-product, service-rich solutions.
- Participate in market and sales introduction strategy for new products, supporting sales to meet targets.
- Collaborate with MI sales leaders to ensure sales have necessary selling tools.
- Assist in conducting MI Sales CPQ training and communicate quote generation workflows and updates.
- Gather input from sales, marketing, order management, implementation, contracts, and customer service to keep quoting processes up-to-date.
- Actively participate with Product Management teams, learning product quoting requirements and innovations targeted at sales and customers.
- Collaborate with PdM and development teams to understand field topics, roadmap progression, and product goals.
- Support travel to Synapse development offices for collaborative meetings.
- Maintain high market interest in the Synapse product portfolio through ongoing collaboration.
- Support MI sales training initiatives to help sales execute Guided Selling strategy.
- Assist the RFP team as a CPQ subject matter resource to ensure accurate responses.
- Collaborate with MI Marketing, PdM, and development teams to provide competitive feedback and market insights from sales activity.
- Engage with Sales Enablement tools such as Salesforce Community, Showpad, Klue, Workfront, and others.
- Comply with all applicable U.S. FDA medical device regulatory requirements, ISO 13485, and other standards.
Requirements:
- BA/BS/MA degree preferred, with 5 to 7 years of experience in Healthcare / Enterprise Imaging Informatics or related fields
- 5 to 7 years experience working with Oracle CPQ or other competitive CPQ platforms; familiarity with guided selling or quoting workflows is a plus but not required
- Basic knowledge of CPQ and sales guided selling capabilities; willingness to learn and grow skills in these areas
- Experience supporting cross-functional requirement gathering and process mapping for software and hardware solutions preferred
- Ability to document and help manage requirements in a dynamic and agile environment
- Strong communication, teamwork, and stakeholder collaboration skills
- Interest or some experience in software promotion or enterprise imaging is a plus
- Exposure to marketing and sales activities such as strategic planning, go-to-market product planning, and pricing strategies is beneficial
- Demonstrated ability to manage multiple tasks and projects efficiently
- Strong problem-solving skills with willingness to analyze and resolve issues both strategically and tactically under guidance
- Good customer orientation and ability to work collaboratively to achieve results as a team member
- Effective verbal and written communication skills; able to present ideas clearly and collaborate with diverse stakeholders
- Proficient in Microsoft Office tools including PowerPoint, Excel, and Word
- Familiarity with Salesforce and sales enablement tools is desirable but training will be provided
- Good time management and organizational skills with ability to communicate proactively
- Ability to take initiative, follow through on action plans, and work under supervision to meet deadlines.
Benefits:
- Flexible working hours
- Professional development opportunities
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