Medical Information Specialist
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Job Description
Medical Information Specialist handling medical inquiries, adverse events, and quality reports for Cencora’s healthcare consulting service. Supporting German-, Spanish-, and English-language client programs remotely in Spain.
Responsibilities:
- Address Medical Information requests (MIR) from multiple programs and sources using approved response documents
- Ensure all MIR are processed and documented according to organization and client procedures and project working practice
- Identify and document adverse events (AE), product complaints, and quality issues
- Report adverse event information to the pharmacovigilance department
- Collaborate with internal teams, including regulatory, medical affairs and marketing, to provide scientific support
- Participate in client product training, diseases and therapeutic areas, as required by the project
- Support the project team with report clarification, metrics, volumes, KPIs and compliance investigations
- Escalate L2 MIR according to project agreement
- Support internal and external audits
- Perform quality control of MIR to ensure adherence to project requirements and procedures
- Reconcile medical information reports with adverse events and product quality complaint reports within agreed timelines
Requirements:
- Bachelor's degree in life sciences, pharmacy, biomedical sciences, public health, or a related field, or equivalent experience required
- Less than 2 years of experience in scientific consulting, healthcare, life sciences, or a related field required
- Required proficiency in Spanish, English and German language
- Certification in clinical research or regulatory affairs preferred
- Certification in data analytics or scientific data interpretation tools preferred
Benefits:
- Benefit offerings outside the US may vary by country and will be aligned to local market practice
- Equal employment opportunity and non-discriminatory recruiting, training, compensation, benefits, promotions and transfers
- Reasonable accommodations during the employment process
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