Mid-level Travel Consultant – Business Travel
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Job Description
Consultant providing travel consulting and services for corporate travel at Costa Brava Viagens e Eventos. Engaging in national and international travel reservations and customer consultation.
Responsibilities:
- Advise and consult with clients on products and services to meet traveler needs and their company travel policies;
- Prepare quotes, make reservations, and issue tickets for domestic and international travel (air, hotel, car rental, coach/bus, and travel insurance) on supplier portals, OBTs (Online Booking Tools), and in the GDS;
- Manage rebookings and cancellations for domestic and international travel (air, hotel, car rental, coach/bus, and travel insurance) on supplier portals, OBTs (Online Booking Tools), and in the GDS;
- Enter sales in OBTs (Online Booking Tools);
- Request passenger and hotel registrations and updates from the Systems Support team, helping to keep information current and complete;
- Book or purchase ancillary services related to air tickets (seat selection/purchase, baggage purchase, pet booking, etc.);
- Create reimbursement requests for the internal team responsible for processing refunds;
- Assist in the development of the Junior Travel Consultant in carrying out their activities.
Requirements:
- Bachelor’s degree in Tourism or a related field (completed);
- Minimum 3 years’ experience with GDS systems, preferably Sabre;
- Minimum 3 years’ experience with OBTs (Online Booking Tools), preferably Argo, Reserve, Lemontech and/or Concur;
- Intermediate Microsoft Office skills;
- Intermediate English;
- Familiarity with ticketing/helpdesk systems is a plus.
Benefits:
- SulAmérica Health Plan (90% employer-subsidized)
- Uniodonto Dental Plan (100% employer-subsidized)
- Gympass
- Life Insurance
- Transportation Allowance (no payroll deduction)
- Meal Allowance (Ticket Flex)
- CB Fruit Bar - To provide convenience for our employees and encourage healthy eating habits, we offer fresh fruit at our headquarters
- CBirthday - Day off on your birthday to celebrate with family and friends
- Opportunity to access personal travel at preferential rates
- A work environment that values diversity, learning, and the continuous development of all employees.
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