National Gaming Host

Posted 1hrs ago

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Job Description

National Gaming Host building VIP customer relationships for DraftKings, a digital sports entertainment and gaming company. Managing promotions, events, communications, and responsible gaming policies.

Responsibilities:

  • Create new business revenue by understanding and developing strong, authentic, and trusted customer relationships
  • Manage all aspects of player relationships through national and local events, regular communications, and escalation responses
  • Maintain a thorough understanding of the market while proactively providing new promotions to customers
  • Compile customer feedback to support platform improvements and identify opportunities
  • Execute all VIP policies and guidelines, including responsible gaming policies

Requirements:

  • Bachelor's degree in a related field or relevant experience
  • At least 3 years of experience in a Sales, Account Management, or customer-facing role
  • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment
  • Analytical mindset to make quick and confident decisions based on data and trends
  • Willingness to travel and work nights and weekends
  • Must be able to obtain and maintain required State Gaming Licenses and required financial licenses

Benefits:

  • Bonus
  • Equity
  • Benefits as applicable
  • Guidance through the gaming-license process if relevant to the role