Campaign Specialist
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Job Description
Campaign Specialist building and deploying high-volume email campaigns for Nortal, a digital transformation and AI solutions company. Managing targeting, quality assurance, reporting, and cross-time-zone operations.
Responsibilities:
- Build, configure, test, and deploy batch email campaigns using Adobe Campaign, Unica, or Salesforce Marketing Cloud
- Translate campaign briefs into accurate campaign configurations according to targeting, content, and delivery requirements
- Review audiences, segments, and basic data logic to ensure intended recipients receive communications
- Perform quality checks on campaign setup, content, audience selection, links, scheduling, and delivery requirements
- Review peers' work and provide constructive feedback
- Serve as a day-to-day point of contact for UDX, clarifying requirements, communicating progress, and escalating risks or blockers
- Identify gaps or ambiguities in campaign briefs and ask timely questions
- Manage email templates and contribute to campaign reporting and operational documentation
- Track work, deadlines, and dependencies using a platform such as Workfront
- Coordinate handoffs with offshore teammates and stakeholders across time zones
- Follow brand, legal, and licensor review processes
- Improve campaign workflows, quality assurance, and operational efficiency
- Support a high-volume campaign operations team delivering batch email campaigns for UDX
Requirements:
- Hands-on experience building and sending batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud
- Strong attention to detail and consistent self-review before submission or deployment
- Experience working from campaign briefs and identifying missing information, conflicting requirements, or unclear instructions
- Experience with audience selection, segmentation, and basic data logic
- Clear written and spoken English
- Ability to communicate effectively with US-based stakeholders and work during US Eastern business hours
- Experience using Workfront or a comparable work management platform
- Ability to manage multiple requests and deadlines while maintaining quality and proactively communicating risks
- Strong collaboration skills and ability to give and receive constructive feedback
- Nice to have: Adobe Campaign Orchestration or Adobe Journey Optimizer experience
- Nice to have: familiarity with legal, brand, and licensor review and approval workflows
- Nice to have: experience with cross-time-zone handoffs and distributed campaign operations teams
- Nice to have: experience managing and maintaining email templates
- Nice to have: background in travel, hospitality, theme parks, entertainment, or related industries
Benefits:
- Competitive USD salary
- 100% remote work, with opportunities to connect with teammates at coworking spaces across LATAM
- Paid time off and national holidays according to the employee's country's regulations, with full salary
- Sick leave
- Annual credit for work-life balance perks
- Team-building activities, coffee breaks, tech talks, and after-work gatherings
- Birthday off during the birthday week
- Autonomy, open communication, and respect for diversity
- Flexible work model focused on impact and personal well-being
- Wellness check-ins and professional growth support from the People Care team
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