Network Infrastructure Engineer
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Job Description
Network Infrastructure Engineer responsible for maintaining and troubleshooting network infrastructures for Akamai's global platforms. Collaborating with a skilled global team to support infrastructure reliability and performance.
Responsibilities:
- Managing remote hardware assets and troubleshooting issues remotely.
- Watching alarms from servers, routers, switches, and operating systems.
- Responding to alerts according to SLA and determine severity.
- Diagnosing switch and router problems to ensure stability of Akamai platform.
- Working closely with field technicians, data centers, and Akamai partners for installation and maintenance of Akamai Network Infrastructure.
- Supporting the resolution of high-severity technical incidents.
- Designing, developing, and maintaining alerts and runbooks to improve fault detection and operational visibility.
- Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.
Requirements:
- Have early-career proficiency in network environments backed by a formal technical background or equivalent practical expertise.
- Have experience in network technologies and basic knowledge of networking.
- Have knowledge of computer hardware and networking equipment.
- Have experience with data center portals.
- Have experience in a NOC or similar environment.
- Possess professional problem solving, communication, and interpersonal skills.
Benefits:
- We support your health, well-being, finances, and life beyond work. See our benefits.
- FlexBase adapts to your job's needs.
- Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
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