Network Operations Engineer
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Job Description
Network Operations Engineer supporting the Department of Veterans Affairs' Electronic Health Record Modernization program. Responsibilities include network operations, troubleshooting, and documentation across IT systems.
Responsibilities:
- Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Network Operations Engineer.
- Complete PPSM documentation and connectivity tests per an established schedule.
- Create, track, and troubleshoot network and firewall change requests.
- Coordinate and facilitate engineering connectivity events between multiple technical stakeholders.
- Track, document and run to closure firewall tickets.
- Document processes, procedures, and troubleshooting event logs.
Requirements:
- 15+ years of professional work experience
- Able to create strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained
- Able to coordinate with development and user teams to assess risks, goals and needs and ensure that all are adequately addressed
- Must be experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks
- Must be cost conscience as well as address goals
- Bachelor’s degree in Computer Science, Engineering, Math, or equivalent, or an additional 8 years of relevant experience may be substituted for education
Benefits:
- Retirement Plan
- Group Health Insurance (Health, Dental, and Vision)
- Paid Time Off
- Referral Bonus
- Opportunity for Performance Evaluation/Retention Bonus
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