BioPharma Production Specialist
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Job Description
BioPharma Production Specialist managing major Texas bioproduction accounts for Avantor, a life-science products company. Driving sales, customer retention, technical support, and territory growth.
Responsibilities:
- Manage select large customer accounts within a defined territory
- Serve as the primary post-sale point of contact
- Manage complex negotiations and drive customer satisfaction, retention, and business growth
- Engage clients through face-to-face meetings and digital channels, including phone, email, and video conferencing
- Close sales and provide ongoing customer support
- Respond to inquiries and provide consultative guidance on appropriate products and services
- Execute sales strategies and generate performance reports
- Identify opportunities to increase sales volume while maintaining service excellence
- Support tactical execution and strategic territory development
- Mentor less experienced sales representatives
- Contribute to regional sales strategy
- Support customers with material problem-solving
- Assist distributors and customers with product application information
- Follow up on Marketing-generated leads for future business
- Act as liaison between customers, distributors, representatives, and Marketing
- Develop relationships with customers, distributors, and representatives
- Develop prospects for new leads
- Travel to customer facilities and trade shows
- Maintain quality within the scope of the role
Requirements:
- A college degree in the sciences and/or business preferred
- 7 - 10 years minimum experience working in the chemicals space
- Familiar with GMP/GLP Bioproduction
- Must reside in a major Texas city, preferably in Houston
- Must be regular and punctual in attendance
- Responsible for maintaining quality within the scope of the job description
- Ability to travel to customer facilities and trade shows
- Ability to manage large customer accounts within a defined territory
- Experience with complex negotiations, customer satisfaction, retention, and business growth
- Consultative product and services knowledge
- Commercial insight and relationship management skills
Benefits:
- Medical coverage
- Dental coverage
- Vision coverage
- Wellness programs
- Health savings accounts
- Flexible spending accounts
- 401(k) plan with company match
- Employee stock purchase program
- 11 paid holidays
- 18 PTO days annually
- Volunteer time off
- 6 weeks of 100% paid parental leave (except in states that offer paid family leave)
- Learning experiences to support career growth and success
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