Operations Coordinator
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Job Description
Operations Coordinator optimizing daily operations for Kaplan International Pathways Canada partnerships. Leading strategic marketing and recruitment projects with university partners in Canada.
Responsibilities:
- Supporting the management of the operational and contractual requirements of Canada partnerships
- Positively contributing to partnership management in cooperation with Vice President Canada, Associate Vice President Partnerships and Recruitment Strategy, and other senior leaders as required
- Leading on relevant projects across Canada in close collaboration with relevant global marketing and recruitment teams
- Point of contact for partners to implement strategy and initiatives and support in achieving recruitment and partnership goals
- Ownership of reporting and analysis as it relates to recruitment and marketing initiatives for the Canadian portfolio
- Planning and supporting the annual activity of events in Canada as it relates to partnership management, agent management, staff visits, or as otherwise outlined
- Working closely with relevant global teams to ensure best practices are adopted for operations
- Guardianship of relevant policies and standards as they relate to operations and regulation in Canada
Requirements:
- A post-secondary degree with a focus on human resources, business, or marketing
- 2+ years of progressive operations and / or project management experience
- Client management or client success experience is desirable
- Experience working in higher education is also desirable
- Project management accreditation or another equivalent qualification would be advantageous
- To be comfortable working autonomously and hands-on across multiple areas of a rapidly expanding organization in a start-up and faced-paced stage of maturity
- Experience creating policies and processes
- A strong and demonstrable commitment to student- and customer-centred delivery
- Excellent relationship management, organisational, interpersonal and communication skills
- Excellent teamwork skills, both as a leader and as a member of different teams
Benefits:
- Positive company culture
- Opportunities for advancement and professional growth
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