Operations Manager, Event Management
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Operations Manager leading face-to-face, digital, and hybrid events for Maritz, which designs experiences, incentives, and recognition programs. Overseeing teams, budgets, accounting, compliance, and client operations.
Responsibilities:
- Provide centralized leadership for coordination and execution of face-to-face, digital, and hybrid events/programs
- Lead, mentor, and coach Event Management team members across markets and event types
- Conduct performance management, development conversations, and goal setting
- Coordinate regular team meetings, communications, onboarding support, and training initiatives
- Oversee labor management, time tracking, T&E reporting, and invoicing approvals
- Support assigned target accounts through project oversight, relationship management, and financial and compliance management
- Ensure adherence to workflows, client SOPs, and best practices across accounts
- Review and audit team transactions
- Deliver monthly and quarterly SLA, finance, compliance, and event management reporting
- Support new initiatives, process improvements, and continuous improvement efforts
- Manage customer experience while balancing customer satisfaction, employee satisfaction, and organizational cost
- Maximize contribution margin through effective event management
Requirements:
- Bachelor’s degree or equivalent experience
- 3–5 years of experience in meetings, events, and/or incentive travel (pre- and/or post-sale)
- 1–2 years of experience in compliance and/or accounting-related functions
- 1–2 years of proven supervisory or people leadership experience preferred
- Experience managing budgets and financial oversight for programs or accounts
- Strong organizational, communication, and motivational skills with the ability to manage multiple priorities
- Ability to work effectively with all levels of an organization, including clients and external partners
- Global travel or hospitality industry experience
- Understanding of experience design and the ability to articulate event outcomes tied to business objectives
- Professional certifications such as PMP, CMP, CIS, CITP, HMCC, or DES
- Authorization to work permanently in the U.S.; sponsorship will not be provided
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid parental leave
- 401(k)
- Tuition reimbursement
- Paid time off
- Year end holiday closure
- Comprehensive benefits package for full-time employees
Similar Jobs
Events Intern
Events Intern supporting Make-A-Wish Alabama’s special events, individual giving, and corporate alliances. Coordinating auction items, donor outreach, data entry, event quotes, and database research.
Managing Director – Event Operations
Managing Director leading event operations, budgets, profitability, and teams for SP+, an AI-powered parking technology company. Fully remote near a major US airport with approximately 50% client-dependent travel.
Brand Activation Manager – Events, Trade & Cultural Channels
Brand Activation Manager für Fairments Mikrobiomgesundheitsprodukte. Entwicklung und Umsetzung von Events, Handels- und Kulturkanal-Aktivierungen in Deutschland.
Event Planner – Strategic Events
Event Planner coordinating large-scale travel, training, partner, and recognition events for Pleasant Holidays. Managing vendors, budgets, logistics, sponsors, attendees, and onsite execution.
Adjunct Professor, Event Planning
Online Event Planning Adjunct Professor teaching approved curriculum for Liberty University. Supporting student learning, feedback, advising, retention, grades, and attendance.
Director, Event Strategy – Experience
Humana healthcare executive leading enterprise event strategy and experiences. Managing event planners, executive programs, budgets, vendors, governance, and ROI.
Field & Event Marketing Lead
Field and Event Marketing Lead owning Haus events and sponsored programs. Driving pipeline for an AI-powered marketing measurement platform through strategic event execution.
Event Sales Manager
Event Sales Manager für eventfirsts Plattform zur Planung von Tagungen, Offsites und Konferenzen. Beratung, Buchung und vollständige Steuerung von Kundenevents bis zur Schlussrechnung.
Marketing Events Manager
Marketing Events Manager executing pharma conferences, sponsorships, and client experiences for Impiricus’s healthcare commercialization platform. Coordinating sales, marketing, vendors, logistics, and event performance.
Events Talent Marketing Specialist, Consultant
Talent marketing specialist driving event marketing, paid media, and Indeed sourcing campaigns for ManpowerGroup Talent Solutions. Building data-driven candidate pipelines and optimizing lead-to-hire conversion.
Meeting Event Manager II
Meeting Event Manager leading complex events, budgets, suppliers, and client delivery for Maritz. Managing cross-functional teams and onsite execution for measurable business experiences.
B2B Event Marketing Manager – 6-Month Contract
B2B Event Marketing Manager executing Instacart’s major grocery-commerce industry events. Managing event budgets, vendors, creative assets, and cross-functional delivery.
Event Marketing Manager
Event Marketing Manager leading conferences, webinars, and MTSS Summit marketing for Branching Minds’ K-12 education platform. Driving event ROI, pipeline, and lead generation remotely.
Event Marketing Manager
Event Marketing Manager leading Cisco’s global high-tech event portfolio, engagement strategy, and AI-enabled communications. Driving brand presence, customer journeys, ROI, and team performance.
Program Officer, Event Administration
Event administration and communications support for Verra, a nonprofit advancing global environmental and social standards. Coordinating major events, stakeholder communications, and CEO briefing materials.
Events Coordination, Multiple Levels
Events Manager or Coordinator supporting Relentless’s virtual relational-organizing events. Training organizers, troubleshooting live participant issues, and improving program completion.
Director, Events
Events Director leading GTIA’s 8-city roadshow for a technology industry association. Managing venues, contracts, budgets, production, and attendee experiences across markets.
Marketing and Events Coordinator
Marketing and Events Coordinator managing conferences, workshops and VALD-owned events. Supporting regional campaigns for VALD’s musculoskeletal technology business across the United States.
STEM Outreach and Events Coordinator – ONR Support
STEM outreach coordinator supporting Office of Naval Research programs. Planning events and connecting students with Naval STEM education and internships.
Event Travel Manager
Event Travel Manager supporting Navan’s event clients with personalized hotel, flight, car, and rail booking assistance. Coordinating travel programs, client relationships, documentation, and billing across the US.