Operations Supervisor

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Operations Supervisor managing product launch processes at Hadley Designs, ensuring on-time and high-quality execution in a fast-paced environment.

Ownership of Product Launches: Lead cross-functional product launch initiatives from planning through execution, ensuring that all work is completed on time and at the highest quality.
Collaboration and Alignment: Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs.
Launch Readiness and Execution: Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations.
Process Improvement: Continuously identify opportunities for process improvements that increase efficiency and enhance execution.
Operations Planning and Management: Own and manage operations plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule.
Team Coordination: Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers.
Documentation and Tools Management: Maintain and ensure the accuracy of operations management tools such as ClickUp, Airtable, and Box.
Leadership Communication: Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned.
Execution Leadership: Serve as the trusted execution partner to leadership, ensuring that work moves forward without delays or miscommunications.

Experienced Operations Manager: You have at least 3 years of experience in operations management, program management, or related roles within fast-paced, cross-functional environments.
Strong Collaborator: You are comfortable collaborating across all levels of the organization, including close interaction with executives.
Highly Organized: You possess strong organizational and communication skills, with an ability to manage complex operations and prioritize effectively.
Tech-Savvy: You are proficient in modern operations management and documentation tools, and you are able to work within existing systems while thoughtfully improving them.
Adaptable: You thrive in fast-paced environments, are calm under pressure, and can move projects forward even in ambiguous situations.
Accountable: You are motivated by ownership and accountability and excel at driving team effectiveness and achieving results.
Detail-Oriented: You pay attention to every detail and understand how small things can impact the bigger picture.

Central Role: Play a pivotal role in scaling how products are developed and launched at Hadley Designs.
Collaborative Environment: Work closely with leadership and have a significant influence on execution across teams.
Growth-Oriented Company: Join a fast-growing, systems-driven e-commerce brand that is revolutionizing early education.
Remote Flexibility: Enjoy a remote-first work environment with clear expectations and real responsibility.