Partner Enablement Specialist
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Job Description
Partner Enablement Specialist supporting onboarding for partners in EMEA. Collaborating across teams for timely activation of financial products and resources.
Responsibilities:
- Support the end-to-end onboarding process for new partners in EMEA.
- Serve as a key point of contact for Partner Enablement in EMEA.
- Collaborate with internal teams (Compliance, Business, Product) to execute onboarding workflows and requirements.
- Contribute to the development and maintenance of onboarding materials & resources that enhance the partner onboarding experience.
- Contribute to the improvement of tools, templates, and processes that enhance operational efficiency.
- Track partner activation metrics and provide insights for increased efficiency and engagement.
Requirements:
- 2+ years of experience in partner enablement, onboarding, or customer experience roles
- Proven ability to work effectively on cross-functional projects with guidance from team members
- Exceptional communication and relationship-building skills with external partners and internal teams
- Experience supporting partners in fintech, financial services, or regulated environments
- Strong organizational skills and attention to detail, with a focus on following and contributing to process improvement
- Experience/familiarity with Slack, Apple MacOS and GSuite
- Experience working with CRM and workflow platforms (e.g., Salesforce)
- Familiarity with responding to partner due diligence and compliance documentation
- Bachelor’s degree in Business, Finance, Communications, or a related field
- Familiarity with the EMEA regulatory and compliance landscape related to financial partnerships
- Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts.
Benefits:
- Equity for all employees
- Health insurance
- Alumni network
- Training opportunities
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