Director of Sales Operations – Northeast
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Job Description
Director of Sales Operations supporting regional Sales Operations, Marketing, and Vendor Management teams. Improving processes, metrics, and profitability for GuidePoint Security’s cybersecurity business.
Responsibilities:
- Provide direct support to the Regional Partner on annual strategy, prioritization and planning.
- Develop an annual road map for each sub-team and review it quarterly with the team manager and Regional Partner.
- Ensure a high level of internal and external customer service.
- Oversee Operations Team activities in the region.
- Manage employees, including hiring, onboarding, promotions and terminations.
- Develop, document and routinely evaluate and improve regional business procedures to increase efficiency and profitability.
- Collaborate with corporate resources on regional interactions and operational process improvements.
- Develop reports and metrics to evaluate the success and health of the region, with support from the corporate business intelligence team.
- Maintain executive relationships with regional Channel Managers for targeted regional vendors.
- Formalize and execute standard regional policies as required and vetted by corporate.
- Perform other duties as assigned.
- Adhere to GuidePoint Security Core Values.
Requirements:
- Bachelor's Degree preferred.
- Proven success managing a team in a company that is regionally focused with input from corporate.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Self-motivated with a strong ability to multi-task and prioritize.
- Outstanding attention to detail and commitment to follow-through.
- Ability to work well with a team with an unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity.
- Good judgment in analyzing information to make decisions that benefit the company.
- Strong written and verbal communication skills.
- Willingness to learn and use AI-enabled tools.
- Up to 10% travel required.
- Sedentary work.
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.
- Close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day.
Benefits:
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans)
- HSA contribution of $850 per employee annually or $1750 per family annually
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays
- Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
- Mentorship and guidance opportunities
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