Patient Access Manager
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Job Description
Manage Patient Access activities for Intermountain Health, focusing on enhancing workflows and training. Collaborate with clinical and administrative roles to optimize patient experiences and revenue cycle activities.
Responsibilities:
- Leverages expertise to collaborate with end users, operational leadership, revenue cycle teams, and ITDS.
- Provides on-site support through rounding, assessments, training, and identifying efficiency opportunities.
- Promotes standardized workflows and recommends system optimizations.
- Supports patient access activities such as workflow documentation, denial prevention, and cash collections.
- Serves as a subject matter expert in patient registration, scheduling, and check-in/check-out.
- Provides direct project support for new clinics, departments, and acquisitions projects.
Requirements:
- Demonstrated experience in a revenue cycle or patient access role.
- Demonstrates ability to train and develop others.
- Ability to travel and round monthly within assigned clinics.
- Demonstrates strong knowledge of the Patient Access function within a revenue cycle.
- Three (3) years of work-related experience in Patient Access and revenue cycle operations (preferred).
- Associate’s degree in healthcare administration or related field from an accredited institution (preferred).
- Demonstrates strong knowledge of the EPIC system (preferred).
- Patient Access Certifications (preferred).
- Project Management (preferred).
Benefits:
- generous benefits package
- to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged
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