Patient Account Analyst
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Job Description
Patient Account Analyst answering patient billing questions and resolving account issues for ProMedica, a not-for-profit healthcare organization. Posting payments, adjustments, and denials remotely.
Responsibilities:
- Answer patient questions about hospital or physician bills at ProMedica
- Contact patients about registration, billing, and collection
- Post payments, adjustments, and denials to patient accounts
- Resolve patient account questions
- Enhance the patient experience at ProMedica
Requirements:
- High school diploma or equivalent
- 1 year experience in medical registration, billing, customer service or collection
- Must reside in an eligible U.S. state
- Employment unavailable to residents of California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories
Benefits:
- Medical coverage effective day one of employment
- Dental coverage effective day one of employment
- Vision coverage effective day one of employment
- Company-paid life insurance
- Paid time off
- 401(k) retirement plan
- Employee assistance program
- Other voluntary coverage options
- Employee discounts
- Flexible benefits
- Compensation and programs supporting family, finances, and personal well-being
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