People Operations Manager
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Job Description
People Operations Manager building HR infrastructure for Tilt, a fintech expanding access to fair credit. Managing HRIS data, global mobility, employee relations, policies, and AI-enabled workflows.
Responsibilities:
- Identify, evaluate, and help implement AI data connectors and automations for People Operations workflows
- Develop and deliver manager and employee self-service guides and resources
- Own employee-data accuracy, structure, and integrity across the HRIS
- Establish data-governance standards and run recurring HRIS audits
- Partner with People Ops, IT, Finance, vendors, and People leadership to close data gaps and create actionable workforce metrics
- Support international travel and visa preparation for the US and abroad
- Track work authorization across operating countries
- Manage relocations, cross-border moves, and global-mobility logistics
- Partner with Legal and outside immigration counsel on documentation, renewals, expirations, and compliance risks
- Partner with managers on performance plans and difficult conversations
- Support employee-relations issues and workplace investigations
- Develop, maintain, and interpret company-wide policies and handbooks
- Serve as the first point of contact for employee questions, resolving routine inquiries and escalating complex issues
Requirements:
- 6+ years in People Operations, HR Business Partner, or Employee Relations roles
- Hands-on experience with an HRIS such as Rippling, Workday, HiBob, or similar
- Experience with HRIS data audits, governance, and system administration
- Experience evaluating or implementing AI tools, automations, or data connectors within an HR/People tech stack
- Solid working knowledge of U.S. employment law
- Global or multinational exposure is a plus
- Excellent critical thinking, judgment, discretion, and communication skills, especially in sensitive and confidential conversations
- Ability to approach issues with empathy and rigor
- Ability to escalate potential company or employee risks promptly
- Curiosity about AI tools and ability to distinguish genuine efficiency gains from hype
Benefits:
- WFH office reimbursement
- Competitive compensation packages
- Generous equity
- Flexible health plans at every premium level
- Substantial health-plan subsidies
- Direct exposure to the leadership team
- Paid global onsites twice yearly
- Growth opportunities based on contributions rather than rigid promotion timelines
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