Senior Manager, HR Technology, People Operations
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Job Description
Senior HR technology leader overseeing Dayforce, payroll governance, workforce data, and People Operations. Improving scalable systems and employee experiences for a managed vision care company.
Responsibilities:
- Lead the HR technology strategy and roadmap in alignment with organizational and People & Culture priorities
- Serve as business owner and primary subject matter expert for Dayforce and related HR technology platforms
- Establish governance for system configuration, integrations, releases, testing, security, data, workflows, documentation, and change management
- Direct administration, configuration, maintenance, and optimization of Dayforce across HR, Payroll, Time and Attendance, Benefits, Compensation, Recruiting, Onboarding, Workforce Management, and reporting
- Oversee security roles, user access, workflows, integrations, organizational structures, business rules, and system controls
- Lead system releases, enhancements, testing, production changes, troubleshooting, root cause analysis, and vendor escalation
- Establish workforce data governance and quality standards
- Provide governance and oversight for payroll operations and payroll tax administration
- Lead People Operations processes, operating procedures, service standards, controls, business continuity, and continuous improvement
- Build team capability through coaching, knowledge transfer, performance expectations, and functional leadership
- Lead workforce reporting and analytics across headcount, turnover, retention, hiring, payroll, labor costs, and time and attendance
- Support audits, financial controls, benefits audits, security reviews, and compliance assessments
- Manage HR technology, payroll, payroll tax, background screening, and other People Operations providers
- Lead complex projects from requirements and solution design through testing, implementation, change management, stabilization, and transition to operations
- Coordinate cross-functional delivery across People & Culture, Finance, IT, Information Security, Compliance, Legal, Operations, and external providers
Requirements:
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, Finance, Accounting, or a related field
- 8+ years of progressively responsible experience in HR technology, HRIS, People Operations, payroll, or related functions
- At least 3 years of leadership, people management, or significant enterprise program ownership experience
- Demonstrated experience working with enterprise HCM platforms and complex HR technology environments
- Strong analytical, project leadership, vendor management, communication, and root cause analysis capabilities
- Ability to translate complex technology, data, payroll, and compliance matters into practical business recommendations
- Hands-on Dayforce experience strongly preferred
- Experience with multi-state payroll and payroll tax administration
- Experience with HR technology integrations, system security, workforce reporting, controls, data governance, and audit support
- Advanced degree preferred
- Professional certification such as SHRM-SCP, SPHR, CPP, PMP, Prosci, or a comparable credential preferred
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