Associate Director, People Operations
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Job Description
Associate Director leading regional People Operations for Precision for Medicine, a clinical research organization advancing life-changing therapies. Overseeing employee relations, compliance, lifecycle delivery and HR transformation across APAC.
Responsibilities:
- Lead the regional People Operations team and establish priorities, objectives and accountabilities.
- Ensure consistent People Operations service execution across countries in the APAC region.
- Build team capability, engagement and succession strength.
- Oversee employee relations matters, investigations, disciplinary matters, grievances and performance issues.
- Partner with Legal and specialist HR functions on complex or high-risk cases.
- Ensure compliance with local employment legislation, policies and regulatory requirements.
- Support works councils, employee representative bodies and consultation obligations where applicable.
- Monitor compliance risks and implement mitigation plans.
- Oversee onboarding, employment changes, probation management and offboarding.
- Support organisational changes, restructures and workforce transitions.
- Drive operational excellence across Tier 1 and Tier 2 People Operations activities.
- Monitor service performance, employee feedback and operational metrics.
- Implement global People Operations initiatives, standards and process changes.
- Support automation, self-service and digital solutions.
- Drive process standardisation across countries while balancing local requirements.
- Partner with HR Business Partners and business leaders on operational HR matters.
- Produce reports and insights on employee relations, service demand, compliance and operational performance.
- Identify emerging risks and recommend corrective actions.
- Support operational due diligence and integration activities for acquisitions.
Requirements:
- Degree in Human Resources, Business or a related discipline, or equivalent experience.
- Professional HR qualification (e.g. CIPD, SHRM, HRCI or equivalent) desirable.
- Advanced multi-country or regional People Operations leadership experience required.
- Significant HR Operations, HR Generalist or Employee Relations experience across multiple countries.
- Experience leading HR or People Operations teams.
- Strong knowledge of employment law and HR compliance requirements.
- Experience supporting organisational change and operational transformation.
- Experience working within complex, matrixed and global organisations.
- Leadership and team development capability.
- Employee relations expertise and strong operational judgement.
- Operational excellence and process improvement capability.
- Strong stakeholder and risk management skills.
- Data-driven decision making and customer service orientation.
- Strong change management capability.
- Candidates must be legally authorized to work in the country of employment without employer sponsorship.
Benefits:
- Employees feel appreciated for their contributions
- Input and ideas valued and nurtured
- Equal opportunity employer
- Reasonable accommodation available for applicants with disabilities
- AI opt-out option during the application journey
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