People Programs Lead
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Job Description
People Programs Lead focused on HR operations and technology at Chainalysis. Driving operational excellence and employee lifecycle programs with AI and automation.
Responsibilities:
- Own and drive core operational and employee lifecycle programs from onboarding to off-boarding
- Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines, ensuring high quality delivery and execution
- Redesign and scale manual processes (e.g., probation period management) using automation, AI, and agentic workflows
- Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
- Build and maintain the People team's internal knowledge base as a reliable, self-service resource
- Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
- Partner cross-functionally to drive key People initiatives (e.g., performance enablement) from concept through execution
- Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
- Track and report on key People metrics (e.g., eNPS, time-to-productivity) to drive data-informed improvements
Requirements:
- 4–6 years of experience in People (HR) Operations or a similar program management role
- Strong program and project management skills with a proven ability to manage multiple workstreams, stakeholders, and deadlines simultaneously
- Excellent documentation, communications, and knowledge management skills, with experience maintaining internal knowledge bases (e.g., Confluence) across audiences
- Strong process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions
- Hands-on experience leveraging AI, automation, or agentic tools to redesign workflows and improve operational efficiency
- Experience supporting compliance programs and audits (e.g., SOC2, worker classification, etc. ), including evidence gathering and control documentation
- Track record of building strong cross-functional partnerships (e.g., Talent Acquisition, Legal, Finance, BizTech)
Benefits:
- Offers Equity
- Offers Bonus
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