Pharmaceutical Content Compliance Manager
Posted 5hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Pharmaceutical Content Compliance Manager ensuring compliant marketing and educational content for personalized compounding pharmacy. Guiding regulatory reviews across FDA, FTC, HIPAA, and pharmacy standards.
Responsibilities:
- Design, implement, and continuously improve content compliance policies, SOPs, workflows, SLAs, and controls
- Prioritize and manage content review requests based on business needs, deadlines, and risk
- Provide early-stage guidance to reduce rework and accelerate review cycles
- Establish and maintain compliant language libraries
- Ensure claims are accurate, appropriately substantiated, and supported by required qualifiers, disclaimers, and disclosures
- Review comparative, superiority, testimonial, endorsement, and structure/function claims for compliance
- Interpret and apply FDA and FTC advertising and promotion guidance, USP 795/797/800, HIPAA marketing requirements, and federal and state pharmacy regulations
- Provide practical guidance on regulatory and compliance risks
- Monitor emerging enforcement trends, digital marketing risks, and regulatory changes
- Serve as compliance liaison for assigned departments and coordinate follow-up between stakeholders and the Content Compliance team
- Develop content playbooks, training materials, language guides, and other compliance resources
- Maintain an auditable repository of content reviews, approvals, decisions, and supporting rationale
- Prepare documentation for audits, inspections, and external reviews
- Manage review queues and tools such as Asana
- Track KPIs including review volume, cycle time, first-pass approval rate, rework, escalations, and SLA adherence
- Develop reporting and recommendations to improve efficiency and accountability
- Partner with Legal, Privacy, Clinical, Marketing, and other stakeholders on content risk, notices, permissions, patient data use, and public-facing issues
- Respond to compliance inquiries with clear guidance, rationale, and recommended actions
Requirements:
- PharmD required
- 2+ years of experience in pharmacy compliance, regulatory affairs, Medical Legal Regulatory (MLR) / content review, or a related field within healthcare, pharmacy, biotech, or digital health
- Direct experience reviewing marketing, educational, or other regulated content
- Strong knowledge of USP 795/797/800, FDA and FTC advertising and promotion requirements, HIPAA marketing requirements, and federal and state pharmacy regulations
- Ability to interpret complex regulations and translate them into practical, scalable guidance and timely, defensible decisions
- Proven ability to collaborate cross-functionally, educate non-compliance teams, and influence outcomes without formal authority
- Exceptional writing, editing, communication, organizational, and prioritization skills, with strong attention to detail and accuracy
- Ability to balance regulatory requirements with business objectives by identifying compliant solutions that support marketing and business goals
- Experience developing and maintaining SOPs and compliance processes
- Proficient in Google Workspace and Microsoft Office
- Occasional travel of less than 10% may be required
- Juris Doctor or formal regulatory education/certification
- Experience with Asana and Canva
Benefits:
- Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
- Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
- Paid time off
- Sick time
- FSA and HSA options
- Parental leave
- 401(k) with employer matching
- Life insurance
- Vision and dental insurance
- Veterinary insurance
- Collaborative workplace with opportunities to connect, celebrate, and build meaningful relationships
- Support for personal and professional growth



















