Pharmacy Refill Specialist
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Job Description
Pharmacy Refill Specialist monitoring patient adherence to medication in a collaborative healthcare team. Aiding in data collection and workflow improvements for better patient care.
Responsibilities:
- Become a member of our team to monitor and improve patient adherence to medication
- Communicate positively with clients and/or caregivers to gather information about prescribed medications
- Responsible for data collection and analyzing data to demonstrate outcomes
- Collaborate with core pharmacy and clinical team in a non-traditional Pharmacy Technician role
Requirements:
- Licensed Certified Pharmacy Technician credentialed and in good standing with the Texas State Board of Pharmacy prior to hire date
- Minimum 5 years of retail or hospital experience as a Certified Pharmacy Technician
- High School Diploma or equivalency
- Medication reconciliation experience
- Excellent analytical and problem-solving skills
- Experience with patient financial assistance programs and patient advocacy
- Bilingual (Spanish proficiency)
- Ability to understand and navigate EMR platforms
Benefits:
- Collaborates with Pharmacy Director, and Information Technology staff to develop workflow and efficiency in data gathering either manually or with the use of cutting-edge technology to document and improve medication initiation and adherence.
- Interviews patients and/or family members to obtain and document information about newly prescribed medications and adherence to their documented regimen along with documentation of reported side effects or nonadherence.
- Triages medication information from client and relays to appropriate clinical staff
- Develops workflow to achieve efficiency within the clinic system
- Collaborates with Pharmacy Director to perform data collection and develop metrics to demonstrate outcomes and other tasks as requested
- Participates in special projects and performing other duties as assigned
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