PMO Analyst – Strategy
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Job Description
PMO Analyst responsible for governance and execution of SPM's strategy and transformation at Ciena. Focused on objectives, KPIs, scorecards, strategic initiatives, and structured communication.
Responsibilities:
- Lead governance of SPM’s global strategy, transformation roadmap, objectives and OKRs
- Drive scorecard development, KPI tracking, maturity models and performance reporting
- Build structured communication channels into Customer Operations and other stakeholders
- Work with SPM leadership to translate strategy into detailed workstreams and milestones
- Introduce new processes, frameworks and tools across regions and partners
- Ensure strategic initiatives are monitored, reviewed and delivered to plan
- Support quarterly business reviews and strategic forums with data and insights
- Act as a central coordination point for cross-functional alignment
- Coordinate opportunities for innovation and introduction of AI enabled tools for efficiency
Requirements:
- 2–5 years’ experience in PMO, transformation, strategy execution or portfolio management
- Strong understanding of governance frameworks and KPI/OKR methodologies
- Skilled in structuring processes and communicating complex topics clearly
- Ability to manage senior stakeholder expectations and drive accountability
- Highly analytical, structured, and comfortable working with data
- Proficiency in Excel, PowerPoint and data-driven reporting
- Process-oriented mindset with a passion for structure and clarity
- Experience working in a global function or across multiple regions (Nice to Haves)
- Exposure to strategy teams, business transformation or organisational design (Nice to Haves)
- Telecoms or technology background is beneficial but not essential (Nice to Haves)
- Experience with AI driven efficiency (Nice to Haves)
- Experience with AI & innovation introduction for efficiency (Nice to Haves)
Benefits:
- Flexible work environment that empowers individual growth
- Well-being and belonging culture
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